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Roles & Permissions

What each role can do in DataAgent.

Roles

RoleDescription
OwnerFull control over the organisation, including billing and ownership transfer. There must always be at least one owner.
AdminManage members, clusters, and all incidents. Cannot transfer ownership or access billing.
OperatorRegister and remove clusters. Resolve and dismiss incidents. Cannot manage members.
ViewerRead-only access to incidents and clusters. Cannot make any changes.

Permission matrix

ActionOwnerAdminOperatorViewer
View incidents✓✓✓✓
Assign incidents✓✓✓
Resolve / dismiss incidents✓✓✓
Read a remediation plan✓✓✓✓
Record a remediation attempt✓✓✓
Trigger AI enrichment✓✓✓
Use AI chat✓✓✓
Register clusters✓✓✓
Remove clusters✓✓✓
Invite members✓✓
Change member roles✓✓
Remove members✓✓
Update organisation settings✓✓
Transfer ownership✓

Remediation plans are proposals, not approvals: any member can read one, but nothing in DataAgent approves or executes a plan on your behalf. Carrying the steps out happens on your side, and recording what ran needs the Operator role. See the CLI reference.

Changing a member’s role

  1. Go to Settings → Members
  2. Find the member
  3. Click their current role
  4. Select the new role

Admins can change roles up to and including Admin. Only Owners can grant the Owner role.

Removing a member

  1. Go to Settings → Members
  2. Find the member
  3. Click Remove

Removing a member revokes their access immediately. The last Owner cannot be removed.